Margaret Mondello and her staff were fantastic to work with. They are professional, knowledgeable and very helpful. I would highly recommend Margaret and her team.
My husband and I reached out to Mondello Upstate Properties earlier this year when we began our search for a country home, and we ended up working with Margaret. Margaret was an amazing help to us every step of the way. She was very easy to work with and always prompt to reply to texts and emails with any questions we had. As first time home buyers we really relied on her to guide us through the process and we felt so lucky to have her on our side. She is extremely knowledgeable and was able to recommend inspectors etc. Because we live in the city and the home we were purchasing was in Columbia County, Margaret made multiple trips to the property to meet inspectors on our behalf. She really went above and beyond throughout the whole process and stood up for us when no one else would! We are so happy with our country home and I would recommend her to anyone looking to buy a home in the area. We would work with her again in a heartbeat!
Buying a home with land has a number of challenges that are not obvious to a first-time buyer (water wells, septic issues, federal wetlands, tax advantages, etc.) Margaret Mondello of Mondello Upstate Properties went beyond the call of duty in helping us understand and proactively manage those potentially difficult issues. No other broker I have worked with has been that helpful.
Buying a house is an exciting but can be an overwhelming process. Luckily, we found Margaret early on and we’re so happy we did! After working with her for just a few hours, Margaret knew exactly what we were looking for. Margaret paid such close attention to what we wanted that we ended up finding our dream home, fairly quickly. I’ll never forget the email that read “Hey, I found something great that you all are going to love!” …and that was it! Margaret expertly guided us through the home buying process, and she was great at keeping the process on track. Her energetic responses to the varying demands that arose constantly exceeded our expectations. I have nothing but praise for her professionalism and intend to recommend her whenever the chance arises. Thank you so much Margaret for being a part of this awesome experience!
Margaret has great local knowledge of the housing market and rented out our property in less than a week. Would call her first for any local property sale or rental.
Margaret was wonderful from the start. She listened to what we were looking for in a house and did not take us to homes that didn’t fit those requests. She was so patient with us even though we looked for a home for over a year. After having and problem hearing back from our lender in a timely manner, Margaret gave us a contact for another company who handles VA loans. They too were wonderful. I highly recommend Margaret and Mondello Upstate Properties.”
Margaret is amazing. As first-time buyers we were newbies at everything. Margaret was the perfect blend of patient and proactive. She guided us through the process and was always available to answer our questions as well as provide honest opinions about properties. Don’t hesitate to use Mondello Upstate Properties.
Over the years I have worked with about seven or eight brokers, both in the city and in the country. Margaret Mondello is the first one I have ever worked with more than one time, and whom I have wholeheartedly recommended to all of my friends. She listened to our needs and was a great, all-around advisor. Never pushed us to rush into a decision. It truly felt like I was working with a partner and had someone on my side.
My husband and I recently moved to the Hudson Valley and needed to find a rental. Not knowing anyone in the area, or where to start, we literally walked into the office of Mondello Upstate Properties. From the moment we walked into the office, the Mondello agents were incredibly kind, flexible, and accommodating. They had a nice selection of properties and were eager to help us in any way possible. One thing that makes this group stand out from others in the area, is that they truly have your best interest in mind. They are concerned with providing quality properties and quality service to their customers. We worked with Margaret, and she took the time to find a rental that was a good fit for us, rather than pressuring us into a rental that may not have be a good fit in the long run. She was very easy to communicate with and always responded promptly and honestly to any questions we had regarding a property. She found us a rental that we absolutely love (within a few days, no less), and we couldn’t have done it without her help. If you are looking for a Real Estate agency that is professional, accommodating, and flexible, we would highly recommend Mondello Upstate Properties!
I highly recommend Mondello Upstate Properties for all of your real estate needs. What a pleasure working with Margaret! Professional, thorough and supportive are just a few of the positive things I have to say. She recently represented us as the buyer of our new home, and we can’t thank her enough for all she did to make it a wonderful experience. Her sister Cathie and all office staff are a pleasure as well!! Thank you, Mondello Upstate Properties!!
I became a trustee of my father’s estate in 2011. I went on the Internet, looking for a realtor. I found three and worked with the different companies, but Mondello Upstate Properties was more thorough – and compassionate – and I felt the woman I worked with, Margaret, really knew the market. She responded quickly and we were on our way. Margaret went above and beyond. She was professional, but I felt like she was my best friend. In a very short time, she matched us with a renter that suited our needs. We had never been landlords and did not know the first thing about what we were doing. Margaret led the way, with a lease, rental info and so much more. I recommend her and rate her service at a 10+! I am very grateful to have met her.
I’ve worked with over a dozen Realtors over the years and Mondello Upstate Properties was the best. Margaret Mondello offered friendly, no-pressure service. Once I went into contract, she went the extra mile at every turn. Who says great service is dead? Her guidance was “spot on” and always came with a smile and personal touch. I recommend Mondello Upstate Properties to everyone who is looking in the Hudson Valley area.
Selling a home requires an experienced, knowledgeable, and professional real estate agent. Margaret Mondello of Mondello Upstate Properties LLC gave me all that, plus her commitment and determination to sell my home. Margaret’s constant, positive communication and the high number of showings leaves me know doubt my home will be sold quickly.
Throughout this time, Margaret was professional, knowledgeable, responsive and (importantly!) patient with us. She expertly guided us through the whole process. But what made our experience with Margaret particularly special was the care she took to get to know us as a family and to understand what we were looking for. When we saw the house that we loved, I think she knew as well as we did that this was THE house. We would recommend Margaret with full confidence to anyone looking for a real estate agent.
Hi Margaret Your BEST never goes unnoticed with us, you work VERY hard and your performance shows it! We feel VERY fortunate that our paths have crossed and with every transaction you consistently amaze us with your thoughtfulness and professionalism! Keep up the great work and always wear that great smile! Thanks Ron
I am so happy to say that what I thought would be a time consuming and tedious process was actually a fun experience with a knowledgeable professional who listened to me and didn’t stop looking until she found exactly what I wanted. Margret was so thoughtful that on the day of my scheduled home inspection with a home I found that had accepted my offer, in order to make sure I was happy with my intended purchase, she still showed me three more homes. I’m grateful that she did because I pulled my original offer and now, a year later, have been enjoying my new home with literally everything I was looking for. Thanks to Margaret’s diligence and thoroughness, I’m living in my ‘perfect ten’. Not many other realtors would have kept looking for their client when an offer has already been accepted on a home. Thank you, Mondello Real Estate!
Margaret Mondello is amazing! My wife and I first contacted her about finding a place to rent in Red Hook, however that ended up changing into a search for a home to purchase. Throughout the whole process Margaret was professional, patient, easy to work with and very keyed in to the needs of our family. While dealing with a difficult seller, Margaret was always positive, and went the extra mile to ensure that our home buying process stayed on track. We would highly recommend her to anyone looking for a real estate agent to work with.
Margaret and her team turned out to be exactly what I was looking for. Margaret understood and shared what I believed were the attributes that made my house special. She also understood how essential a sale was so that I could undertake the next phase of my life. I faltered at times, but she never did. When I received all kinds of suggestions about ways to improve the appeal, she held steady;” it was fine. Don’t fall into the trap of trying to do a “fix” for every potential buyer. Well find a buyer who appreciates the value you do.” And indeed, just as I was ready to take the house off the market for the winter, a couple came to see it who fell in love with it for the same reasons I had. There is an old saying: “always trust your first instinct.” I know mine to list was Mondello was absolutely the right one.
They had a nice selection of properties and were eager to help us in any way possible. One thing that makes this group stand out from others in the area, is that they truly have your best interest in mind. They are concerned with providing quality properties and quality service to their customers. We worked with Margaret, and she took the time to find a rental that was a good fit for us, rather than pressuring us into a rental that may not have be a good fit in the long run. She was very easy to communicate with and always responded promptly and honestly to any questions we had regarding a property. She found us a rental that we absolutely love (within a few days, no less), and we couldn’t have done it without her help. If you are looking for a Real Estate agency that is professional, accommodating, and flexible, we would highly recommend Mondello Upstate Properties!
We found our new commercial space for our growing small business with the help of Margaret from Mondello Upstate Properties. We are so grateful for Margaret’s support and service. She was “in the know” and showed us a property that had not even been listed yet! She was flexible and able to meet us whenever we were available. She assisted us so much with the negotiations with our new landlord. She was super kind, patient, and understanding, as we grappled with this big decision. We cannot say enough good things about Margaret and Mondello!
WOW!!! It can be very stressful buying a home, and even more so when you are planning a long-distance move. So many details including home inspections, surveys, communication with the sellers–the list goes on! We contacted Margaret Mondello by chance–a Google search of realtors –and it was our very lucky day. I cannot say enough about the incredible service–she was present for multiple visits to the home when we could not be there (inspections, etc.) and really paid attention to the finest of details. Our closing went smoothly–mostly due to her diligence. There was never a time when Margaret did not return our call, text or e-mail within a very short period of time–even when some things could have waited a bit. Honesty and integrity–she is the kind of gal that you wish was your sister, or daughter. Don’t bother searching for a “name” real estate company–the only one you need is Mondello. JAM, Red Hook NY
Margaret Mondello is amazing! My wife and I first contacted her about finding a place to rent in Red Hook, however that ended up changing into a search for a home to purchase. Throughout the whole process Margaret was professional, patient, easy to work with and very keyed in to the needs of our family. While dealing with a difficult seller, Margaret was always positive, and went the extra mile to ensure that our home buying process stayed on track. We would highly recommend her to anyone looking for a real estate agent to work with.
There’s only one thing better than moving into the home of your dreams and that is having found it with Margaret Mondello. She carries on the Mondello Family Legacy with personal interest, attention and warmth! I would highly recommend her services to both buyer & seller
Margaret expertly managed a rental property I owned in Red Hook for many years. Living in Spain and not being able to travel due to Covid, I put total trust in Margaret and she exceeded expectations. She treated the property as if it was her own and took care of all issues, large and small, often catching minor problems that would have become major problems without her foresight and intervention. She screened and lined up new tenants in advance so that we hardly missed a day's rent in the transition process. In addition, she was my sales agent for the sale of the property in early July 2021 and helped me through a very challenging sales process. I can't say enough good things about Margaret's professionalism, communication skills, and attention to detail.
Margaret is absolutely top notch. She is extremely caring. Margaret assisted our family in listing our house and helping on many ancillary things such as helping to have the house cleaned, carpet replaced and removing . Margaret always responded immediately to us and was extremely professional. I could not recommend her any more strongly and you will not be disappointed.
Margaret is the Realtor you want ...high market intelligence, always available, responsive, and gets it done. A rare find in this area! I have worked with her on single-family properties, as well as land, listing/selling, acquiring, and multi-family listing rentals.
My partner and I loved working with Margaret during our recent home purchase in February 2021. She was so easy to work with during the entire process, beginning with looking at our new home in December, was brought to close in record speed in just about 2 months. She was available by phone and text at all times to coordinate with the seller, answered all of our questions about the local community, and connected us with vendors and other helpful ideas along the way. She is a lovely, wonderful person and great at her job!
As newbies in upstate NY, approached Margaret because her firm (Mondello Upstate Properties) has a very strong presence in the area we were searching. Working from her was great from the offset! Margaret guided us through the process from start to end. She was very responsive, and was happy to come out whenever we needed to view properties. She is knowledgeable and well connected, and - once we had an accepted offer - introduced us to a number of service providers in relation to our purchase (inspector, attorney etc.) We would definitely recommend Margaret, and happily work with her again in the future.
Margaret is very knowledgeable about the local market. She is first of all honest. She promptly attends to any issues that arise during inspections. She treats all parties involved with respect. She is effective in her communications with the town governments, inspectors and any contractors or vendors engaged to address issued with the properties being sold. She promptly follows up and provides written information that is complete to the sellers/buyers and attorneys involved in the transaction. She makes all transaction as smooth and seamless as possible. I worked with her on many transactions as a real estate attorney and chose her to personally represent me with the sale my own property.
We needed to move in the middle of winter, during the height of the pandemic, and into a very tough real estate market. Everything about the process was hard and stressful except for Margaret. She worked so hard to help us figure things out, was incredibly responsive, and is extremely knowledgeable and smart. But most of all, what touched us, is that Margaret is a truly caring, compassionate, and authentic person. She and her family-run business really do care; it's a breath of fresh air in a business that can feel cut-throat, impersonal, and money-grabbing. She knows the area incredibly well, can make suggestions about all kinds of issues, and really understands the broader context of the real estate market. Every step of the way, Margaret was helpful, kind, and clear-headed. It feels like we didn't just buy a house, we made a friend. We are very grateful for her help and generosity. She really went above and beyond.
Worked with Margaret and her team to buy both properties we own now. Great experience. Always very responsive, knowledgeable, and friendly. Highly recommended.
In these days of corporate conglomerates and mega-companies it is refreshing to work with a local professional who personally knows the area because she is actually FROM the area. Mondello Realty delivers excellent service with a personal touch. As our listing agent Margaret was very positive during the entire process of our home sale despite some of the usual inspection hiccups and subsequently sold the property in record time. She works hard for her clients and it shows. Mondello Realty is composed of good communicators and honest brokers. I highly recommend her realtor services and would use her again in a NY minute!
Margaret is the best realtor I've ever worked with. First of all, she is calm. That's my favorite quality in a realtor. Because a lot happens when you're looking for and buying a house, and I want someone who doesn't get so caught up in what's happening that they make me crazy, too. Secondly, she really listens. Our house hunt was an ongoing conversation, where she was really piecing together what I wanted better than I could myself. Thirdly, she is extremely direct, clear, and honest, which makes everything easier. And finally, she has a great sense of humor and is fun to be around, even when things get down to the wire and stressful. I have already recommended Margaret to friends who are looking in this area, and I feel very secure putting them in her hands.
Your search for a real estate professional should end with Margaret and Mondello Upstate Properties. Margaret is exceptional in all areas. She truly cares about her clients and has a way of fully understanding their needs and wants. She helped us find our new home in just a week and made the entire process easy and enjoyable, which is especially valuable during this time. Margaret was reliable in communication and we felt like she was there for us at anytime to address comments or concerns. In choosing to work with Margaret and to support her women owned + led agency, you'll get to experience an intimate and authentic search for your home that will not disappoint.
I highly recommend working with Margaret! She made the entire process of renting a new house stress-free and efficient. It can be difficult to make such big life decisions, but she was so lovely to work with, and kept us updated throughout the process in a very timely manner that it made the process easy. I really appreciated her responsiveness, flexibility, and clear communication. I definitely recommend working with Margaret!
